PT Yaskawa Electric Indonesia pride ourselves on offering our customers the best service. We understand that speed, reliability and professionalism are essential to efficient production processes – throughout the entire life cycle of your automation solution. For this reason, we strive to install products as soon as we can and place a great level of emphasis on training, troubleshooting, inspection and maintenance. In addition, We are able to customize automation services to your plant’s unique requirements. We design an automations service that is line with your production needs, energy efficiency and maintenance capacities.
We deliver a superior sales and after-sales experience and our sales assistants act as local project managers for the span you use our products.
We provide technical support and training in local languages. We have a mix of local and foreign engineers who have been trained through our rigorous and extensive employee education program. They optimize our legacy products to current trends and expectations in manufacturing – troubleshooting, commissioning and upgrading existing machines through repair and trade-in services. Our repair facility has a large inventory of spare parts and coupled with our highly skilled team we can address all your maintenance needs quickly and cost efficiently.
We work in close proximity with our parent company and regional offices for operational efficiency and shared knowledge. Should you have an enquiry or if you are experiencing difficulty using your Yaskawa product, drop us a line and our team will swiftly respond.
Yaskawa provides robotic systems to companies across all industry sectors – but under robotics, mostly we commission industrial robots for customers that have a product or process and want to improve on productivity, quality, health & safety, or costs savings without knowing how.